Consumer Help from the FCC

Consumer Help from the FCC: From GovGab: "Every week we receive many calls at the National Contact Center from people looking to file a complaint with the Federal Communications Commission because they have a problem with a cell phone, internet and/or cable company.
I was happy to see that the FCC launched their Consumer Help Center earlier this month. The new website's FCC consumer complaint form will be very helpful for our callers and the public but the FCC created the website to help people get the best value out of their phone, TV and internet services.

You can watch the video I posted in this blog to learn more about the site, but I wanted to highlight some features. If you are confused with advertisements about broadband speed, the new page has a resource to figure out what you need and you can even test your current broadband speed. My favorite section is the one on "bill shock," which happens when you get a bill with unexpected charges. Here you can learn how to avoid it and see how the FCC is taking steps to prevent it.

What do you think of the FCC's Consumer Help Center?"